Privacy Policy

Effective Date: 20-09-2025
Last Updated: 20-09-2025

Introduction

Welcome to Fuwamai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fuwamai.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Information

We only collect personal information when you voluntarily provide it through our contact forms. This may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Message content

  • Any other information you choose to include in your contact form submission

We do not have user accounts, registration, or login functionality on our website.

Non-Personal Information

We automatically collect certain non-personal information when you visit our Site through Google Analytics, including:

  • IP address (anonymized)

  • Browser type and version

  • Operating system

  • Referring website

  • Pages viewed on our Site

  • Time and date of visits

  • Time spent on pages

  • Device information

  • Geographic location (general region/city level)

Google Analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics uses cookies to collect and analyze information about your use of the Site. The information collected by Google Analytics (including your IP address) will be transmitted to and stored by Google on servers in the United States and other countries.

You can opt out of Google Analytics by:

  • Installing the Google Analytics opt-out browser add-on

  • Adjusting your browser settings to block cookies

  • Using browser privacy/incognito mode

For more information about Google Analytics and privacy, visit: https://policies.google.com/privacy

How We Use Your Information

We use the information we collect for the following purposes:

  • Contact Form Submissions: To respond to your inquiries, questions, and requests

  • Site Analytics: To understand how visitors use our Site and improve user experience

  • Site Maintenance: To maintain and improve our Site's performance

  • Legal Compliance: To comply with applicable laws and regulations

We do not use your contact information for marketing purposes unless you specifically request to be contacted about our services. We do not sell or share your contact information with third parties for marketing purposes.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We share information only in the following limited circumstances:

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to analyze how users interact with our Site. Google may use this data in accordance with their own Privacy Policy. For more information, visit: https://policies.google.com/privacy

Legal Requirements

We may disclose information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal process or government requests

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of others

Business Transfers

In the unlikely event of a business sale or transfer, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

  • SSL/TLS encryption for data transmission

  • Secure server infrastructure

  • Access controls and authentication

  • Regular security assessments

  • Employee training on data protection

Data Retention

Contact Form Data: We retain information submitted through contact forms only as long as necessary to respond to your inquiry and for our legitimate business interests (typically no more than 2 years unless ongoing communication is required). You may request deletion of your contact form data at any time.

Google Analytics Data: Analytics data is retained according to Google Analytics' data retention policies (typically 26 months by default). This data is anonymous and cannot be linked to your contact form submissions.

Your Rights and Choices

Contact Form Data Rights

If you have submitted information through our contact forms, you have the right to:

  • Access: Request a copy of the information we have about you

  • Correction: Request that we correct any inaccurate information

  • Deletion: Request that we delete your contact form data

  • Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

Analytics Opt-Out Options

You can control Google Analytics tracking by:

Cookie Controls

You can manage cookies through your browser settings. Our website will function normally even if you choose to block cookies, though analytics data won't be collected.

Third-Party Services

Google Analytics

Our Site uses Google Analytics, which is governed by Google's Privacy Policy. Google may use the collected data for their own purposes, including improving their services and providing ads on other websites.

External Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Google Analytics may transfer and store your data on servers located outside your country of residence. This data is subject to Google's international data transfer practices and Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@fuwamai.com
Phone: +356 77532355
Address: 36, Saint George's Road, St Julian's, Malta

Website: https://fuwamai.com

This Privacy Policy was last updated on 20-09-2025.

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